Our Economic Responsibility and Corporate Governance

For more than fifty years, SMA Mineral has developed a stable and sustainably long-term business founded on high product quality, satisfied customers, and responsible business relationships. Our core values are clear and permeate the entire organisation. Throughout the value chain, we meet our customers with expertise, reliability, and strong business ethics.

We actively work to ensure compliance with laws and regulations in all the countries where we operate. Through clear policies and governance documents, we communicate our core values to all employees and business partners. We do this to create a shared understanding of our principles and expectations, thereby strengthening trust both internally and externally. Our corporate governance is based on transparency, accountability, and open communication.

By maintaining clear decision-making structures and reporting mechanisms, we work to minimise risks and create the conditions for sound financial development. This includes regular audits, risk assessments, and proactive dialogue with our stakeholders.

Through our commitment to financial responsibility and high standards of business ethics, we contribute to sustainable development and create a stable foundation for future generations.

Customer Satisfaction and Customer Dialogue

We maintain an ongoing dialogue with our customers through regular meetings and recurring customer surveys. In accordance with our procedures, customer surveys are conducted at least every three years. During 2025, surveys were carried out among customers of both SMA Mineral and Svensk Oljeåtervinning.

Code of Conduct

How we act is crucial for SMA Mineral. To clarify our values and expectations, we have established an internal Code of Conduct, which provides guidance on how we address issues related to sustainability, ethics, and business behaviour.

Supplier Follow-up

In 2025, SMA Mineral conducted a recurring supplier survey to strengthen sustainability efforts throughout the value chain. The results show that suppliers are generally rated as good or very good in the areas of environmental performance, quality, occupational health and safety, and business ethics, while all suppliers confirmed compliance with our Code of Conduct. The survey provides an important foundation for the continued development of sustainable supplier relationships, with climate impact from transport and production identified as priority areas.

Whistleblowing System for Increased Transparency

As part of our commitment to high standards of business ethics and transparency, SMA Mineral operates an anonymous whistleblowing channel that is available to both employees and external stakeholders.

Sustainable Operations

Long-term profitability is a fundamental prerequisite for SMA Mineral to be a stable and responsible employer. It also enables us to take active responsibility for the environment, our local communities, and the solutions needed to address future climate challenges.

IT and Information Security

Work relating to IT and information security continues to be important in ensuring a safe and secure working environment. During 2025, we continued to provide ongoing micro-training sessions and observed new threats in the form of increasingly sophisticated phishing methods, as well as deepfakes and so-called vishing, where telephone communication is used for phishing purposes.

Our Economic Responsibility and Corporate Governance

Products

Applications

Policies